The Cigar Hut has created this page to notify you of:
What personally identifiable information of yours is collected from you through our web site at
humidorsforless.ca, How the information is used, With
whom the information may be shared, What choices are available to you regarding collection, use and
distribution of the information, The kind of security procedures that are in place to protect the loss,
misuse or alteration of information under The Cigar Hut's control, and How you can correct any
inaccuracies in the information.
If you feel that we are not abiding by our posted privacy policy, you should
first contact our webmaster
Information Collection and Use
The Cigar Hut is the sole owner of the information collected on this site. We will not sell, share, or
rent this information to others in ways different from what is disclosed in this statement. The Cigar
Hut collects information from our users at several different points on our website.
Order
We request information from the user on our secure order forms. Here a user must provide contact
information (like name and shipping address) and financial information (like credit card number,
expiration date). Our credit card processor at InternetSecure uses
the latest SSL encryption technology. This information is used solely for billing purposes and to fill
customer's orders. If we have trouble processing an order, this contact information is used to get in
touch with the user.
Order Processing
The Cigar Hut's ordering process takes approximately 24 - 48 hours to process an order that is placed
Monday thru Thursday. Orders placed on Friday thru Sunday would take 48 - 72 hours.
Shipping
UPS does not count the day of pick up or weekends as a shipping day. It is counted the day after the
pick-up.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. If
a user rejects the cookie, they may still use our site. The only drawback to this is that the user will
be limited in some areas of our site. For example, the user would have to re-enter their user
information every time they place an order at humidorsforless.ca. Cookies can also enable us to track and target
the interests of our users to enhance the experience on our site.
Some of our business partners use cookies on our site (for example, advertisers). However, we have
no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad
demographic information for aggregate use. IP addresses are not linked to personally identifiable
information.
Sharing
We use an outside shipping company to ship international orders, and a credit card processing company
to bill users for goods and services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with another party to provide specific services. When the user signs up for these
services, we will share names, or other contact information that is necessary for the third party to
provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of
providing these services.
Links
This web site contains links to other sites. Please be aware that we [The Cigar Hut] are not
responsible for the privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely to information collected by this Web
site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in
these surveys or contests is completely voluntary and the user therefore has a choice whether or not to
disclose this information. Information requested may include contact information (such as name and
shipping address), and demographic information (such as zip code, age level). Contact information will
be used to notify the winners and award prizes. Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this site.
Security
This website takes every precaution to protect our users' information. When users submit sensitive
information via the website, your information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card number), that
information is encrypted and is protected with the best encryption software in the industry -
SSL. While on a secure page, such as our order form, the
lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just surfing.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect user-information off-line. All of our
users' information, not just the sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally identifiable information.
Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as
well as any time new policies are added, our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our customers' information is
protected.
If you have any questions about the security at our website, you can
contact our Webmaster
Special Offers
We send special offers and new addition information via our Opt-In Newsletter. Established members
will receive information on products, services, special deals, and a newsletter once or twice a month.
Out of respect for the privacy of our users, this is done by voluntary registration only.
To join our mailing list click here
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from
service announcements, which contain important information about the service. We communicate with the
user to provide requested services and in regards to issues relating to their account via email or
phone.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code), or if a user no
longer desires our service, we will endeavour to provide a way to correct, update or remove that user's
personal data provided to us. This can be done by emailing our Customer Support
Dept.
Choice/Opt-out
Our users are given the opportunity to opt-out of having their information used for purposes not
directly related to our site at the point where we ask for the information. For example, users who buy
a product from us, but don't want any marketing material, can keep their email address off of our lists
by simply not registering for our newsletter or following the opt-out instructions
Here.
Users who no longer wish to receive our newsletter or promotional materials from our partners may
opt-out of receiving these communications by following the instructions at the bottom of each
Newsletter, or click
here
Users of our site are always notified when their information is being collected by any outside
parties. We do this so our users can make an informed choice as to whether they should proceed with
services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are
always aware of what information we collect, how we use it, and under circumstances, if any, we
disclose it. If at any point we decide to use personally identifiable information in a manner different
from that stated at the time it was collected, we will notify users by way of an email. Users will have
a choice as to whether or not we use their information in this different manner. We will use
information in accordance with the privacy policy under which the information was collected.
Read about the rest of our company policies here
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